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KS ‘Ohana Help Desk
Technical support for distance learning
We’re here to support you. Have a question about Canvas, Seesaw, Zoom or Teams? For families participating in KS Digital, please see the available resources below. For KS Staff, please contact the KS Help Desk. For DOE ‘Ohana, please contact the DOE Help Desk.
 Support by phone

Call us at 808-842-8822 from 7:30am - 4:30pm, Monday - Friday, except on school holidays.

 Online support

Email us at ohanatechhelp@ksbe.edu for technical support. Please allow for next business day response to your email inquiry.

Self help guides 

Find the solution with these self help guides:

• Canvas ‘ohana training »
• SeeSaw family help center »
• SeeSaw remote learning for families »
• Microsoft Teams help and learning »
• Zoom help for users and participants »


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567 South King St
Honolulu, HI 96813
(808) 523-6200

KS Hawai‘i

16-716 Volcano Rd
Kea‘au, HI 96749
(808) 982-0000

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1887 Makuakāne St
Honolulu, HI 96817
(808) 842-8211

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275 ‘A‘apueo Pkwy
Pukalani, HI 96768
(808) 572-3100

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